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Shipping Policy

General Shipping Information

We do our best to accurately show our products however, colours may be different than what is shown on the site.  We are not responsible if colour does not meet expectations, based on website photos as computer screens can alter the true colouring of a product.

Orders are processed and shipped with great care - nobody likes to get the wrong item!  Currently our orders are shipping within 24 hours of receiving your payment.  Our inventory system is "real" time so if it shows as in-stock.  We do our best to make sure quantities are accurate but sometimes there are minor discrepancies.  If there are any issues we will contact you via email prior to shipping.

CANADA & USA
We currently only ship with Canadapost.

For orders up to $149.99 (before taxes) - flat rate shipping $20
Orders over $150 (before taxes) - FREE SHIPPING

Orders are shipped with tracking number and basic coverage of insurance of $100.  If you would like full coverage please contact us and we will send you an invoice for the additional cost.

Lettermail - For a small flat order under 20mm/.5in and under 500g (must be under 2 meters of fabric, patterns, etc) we are now offering a Canadapost Lettermail option for $10.  This comes with no insurance, no tracking and no delivery timeline.  Please contact us with your order including address via email to bobbie@customcreationsmb.ca to use this process.



International Orders
Please contact us with your address for a shipping quote.




204.748.3541
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Contact Info
  • Ph: (204) 748-3541
  • 479 7th Ave               
  • Virden, MB
    R0M 2C0
  • bobbie@customcreationsmb.ca
Hours
  • Mon - Fri : 10am - 5pm
  • Saturday 10AM - 4PM
  • Closed  Sunday
  • Long Weekends - Closed
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